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The User-Centric Guide to Web Design
April 11, 2003

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Senior Producer, Raphie Frank, outlines the unique swandivedigital formulation of what goes into the design and construction of a successful Website - a skillful user-centered integration of usefulness, ease of use, efficiency, engagement and trustworthiness. The lack of any one of these often intertwined components will negatively impact upon the user experience...

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